From: Christian G. Warden <cwarden@xerus.org>
  To  : Yahoo! Chat Abuse <chat-abuse@cc.yahoo-inc.com>
  Date: Thu, 15 Jan 2009 06:52:12 -0800

Re: Sign in & Registration - I need my password reset (KMM84396748V19562L0KM)

I think you sent the wrong canned response.  I am unable to log into my
Yahoo account.  When I try to reset it, I get a message that it cannot
be reset online.  I did not report a chat problem.

Christian

On Thu, Jan 15, 2009 at 03:40:09AM -0800, Yahoo! Chat Abuse wrote:
> Hello,
> 
> Thank you for contacting Yahoo! Chat Abuse.
> 
> While we don't have administrative Yahoo! "chatters" on call, you can 
> take advantage of the following features we have available for you:
> 
> 1. The Ignore feature:
> 
> Use this command whenever someone is saying something you'd rather not 
> see. If the person is disruptive to the entire chat room, please remind 
> everyone else to use the Ignore command, too.  To ignore a chatter:
> 
> Right-click a name in the chat room in the "Chatters" Box or and select 
> "Ignore User".
> 
> 
> 2. The Language Filter feature:
> 
> The ability to control what language you do and do not see in the Chat 
> rooms is in your control!  To strengthen or weaken your language filter,
> just click the "Settings" at the top of the chat room and then select 
> "Display."  Under "Word Filter" select "none", "weak", or "strong". Be 
> sure to click "Apply" when done to put your new settings into effect.
> 
> 
> 3. Ignore Invitations 
> 
> If you're getting too many invitations to join a room, you can turn this
> option off. Simply click on the "Preferences" button and insert a check 
> in the "Ignore all invitations" box. Then click "Save." 
> 
> 
> 4. The PM Windows feature:
> 
> If private message boxes are becoming a nuisance, relief is in sight!
> Click the "Settings" button, then "Messages".  There are three 
> selections to choose from. After you have made your selection, be sure 
> to click "Apply" to put your new settings into effect.
> 
> 
> If you believe you have witnessed a violation of the Yahoo! Terms of 
> Service while in a Yahoo! chat room, please use the blue "Report Abuse"
> link located at the bottom right corner of chat rooms in Yahoo!.  Please
> feel free also to report the abuse by using the online report form:
> 
>    http://add.yahoo.com/fast/help/chat/cgi_abuse
> 
> If you seriously feel as though your physical well-being is threatened 
> at any time, we suggest you contact your local law enforcement agency.
> 
> Thank you again for contacting Yahoo! Chat Abuse.
> 
> Regards,
> 
> 
> 
> Yahoo! Customer Care
> 
> 57074384
> 
> For assistance with all Yahoo! services please visit:
> 
>    http://help.yahoo.com/
> 
> 
> 
> 
> Original Message Follows:
> ------------------------
> 
> >>REDFRMCON Case ID: 77561503
> 
> Mail-Id: 
> w12.help.sp1.yahoo.com-/l/us/yahoo/edit/general-01.html-1231946749-1756
> 
> 1.  What is your name and Yahoo! ID?
> ------------------------------------
>       Name: Christian Warden
> 
>       Yahoo! ID: xn
> 
> 2.  What is the email address where we can contact you?
> -------------------------------------------------------
>       Email Address: cwarden@xerus.org
> 
> 3.  What is your date of birth? (mm/dd/yyyy)
> --------------------------------------------
>       Date of Birth: MM/YY/YYYY (removed from archive)
> 
> 4.  What is your zip or postal code?
> ------------------------------------
>       Zip Code: 99999 (removed from archive)
> 
> 5.  What is your alternate email address on file?
> -------------------------------------------------
>       Alternate Email Address: 
> 
> 6.  What are you writing about?
> -------------------------------
>       Subject: Sign in & Registration - I need my password reset
> 
> 7.  Enter additional information here:
> --------------------------------------
>       My password is not working.  Please assist in resetting it.
> 
> Thanks,
> Christian
> 
> 
> "Information Passed In":
> ------------------------
> "from_url" : http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-13.html
> ------------------------
> 
> While Viewing: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-13.html
> 
> Form Name: http://help.yahoo.com/l/us/yahoo/edit/general-01.html
> 
> Yahoo ID: xn : NOT verified, authorized by CAPTCHA Yahoo id from form  
> "https://amt.yahoo.com/amt/dosearch?.token=dQT50l9pkxBlm4oSA_k5QpjKnYrcq
> hLC"
> 
> 
> Other ID: 
> 
> Machine: Unknown
> 
> OS: Linux
> 
> Browser: Mozilla 1.9
> 
> REMOTE_ADDR: 98.210.220.35
> 
> REMOTE_HOST: c-98-210-220-35.hsd1.ca.comcast.net
> 
> Date Originated: Wednesday January 14, 2009 - 07:25:49
> 
> -------
> 
> 
> 
> 
>